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5 Essential Business Processes

The more your design business grows, the more you get pulled away from the tasks you love to do most. Your design time diminishes as you spend more time managing people, communicating, marketing, selling services…you get the point! It's a lot of work! Grab the download and see what processes can help you streamline your interior design business!

          What's Inside the Guide

          5 processes. One for every area of your business.

          Each one tackles a different challenge so you can stop reinventing the wheel and start showing up organized on every single project.

          01

          Client Onboarding

          Set expectations from day one with a professional welcome packet your clients will love.

          02

          Project Management

          A reusable task list that keeps every project and everyone on your team on track.

          03

          Team Communication

          Kickoff meetings, weekly updates, and clear expectations for clients, contractors, and vendors.

          04

          Determine Client Needs

          Ask the right questions upfront so there are no surprises for you or your client.

          05

          Understanding Financials

          A simple monthly practice that gives you a clear picture of where your business stands.

          Kathleen DiPaolo
          Built by a Designer

          These are the systems I built because I needed them.

          Every process in this guide was developed on real projects, with real clients, under real pressure. A client onboarding that got skipped. A project that went sideways because expectations were never clearly set. A financial report that should have been reviewed in January and wasn't looked at until June.

          I spent years refining these five processes, adding what worked, cutting what didn't, and organizing them so they actually map to how a design business runs in practice.

          With 15+ years in high-end residential design across three continents, I've run enough projects to know exactly where the gaps are. These processes close them.

          A designer with the right systems doesn't just run better projects. She runs a business that's organized, profitable, and actually enjoyable to show up to every day.
          What Designers Are Saying

          Designers Who Got Organized

          Kathy Waite

          The branded questionnaires helped me gather all the key information to deliver a successful design plan

          The branded client questionnaires have been extremely helpful in making sure I gather all key information to deliver a successful design plan. A system like this would have taken me months and possibly years to create on my own.

          Kathy Waite

          Kathy Waite Design

          Kara Cox

          Having a reference guide to make sure you have not forgotten a step is invaluable

          Return on Interiors has streamlined the process by allowing me to gather all of the information into one organized system for each job. There are so many decisions to be made in each phase of construction and having a reference guide to make sure you have not forgotten a step is invaluable.

          Kara Cox

          Kara Cox Interiors